Press Releases
  • Significant performance improvement was achieved across all measure categories.
  • The improvement in Star Ratings reflects Humana’s commitment to delivering a better customer experience and better health outcomes for members.

Humana Inc. (NYSE: HUM), a leading consumer healthcare company focused on helping people achieve their best health, today announced improved Star Ratings for 2027, highlighted by 95% of its Medicare Advantage members being enrolled in plans rated 4.0 stars or above by the Centers for Medicare and Medicaid Services (CMS). Additionally, 42% of Humana Medicare Advantage members are enrolled in 4.5-star plans for 2027.

“We’re extremely proud of these Star Ratings. They’re a direct reflection of the hard work that thousands of Humana employees put in everyday, helping members get the high-quality care and coordinated support they need to achieve their best health,” said Jim Rechtin, Humana CEO. “We’ll keep finding new, better ways to support our members and improve their experience.”

CMS rates Medicare Advantage (MA) and Part D plans on a 5-star scale every year based on measurements of quality of care, member experience and customer service.

Humana saw significant performance improvement across all measure categories. Compared with the prior year, 663,000 more care opportunities were met and 534,000 additional members completed an annual preventive visit. Humana’s tailored member engagement efforts help members access preventive care, which resulted in earlier detection and better health outcomes. The member engagement included a focus on those overdue for preventive care, which resulted in:

  • 28,000 members received an overdue mammogram, identifying 600 previously undetected breast cancers, many at an earlier stage than they otherwise would have been found;
  • 93,000 members completed an overdue colorectal cancer screening, identifying 100 previously undetected cases of precancers and cancers; and
  • 73,000 members living with diabetes received an overdue eye exam, identifying 17,000 previously undetected diagnoses of diabetes-related eye disease, a leading cause of vision loss.

“Helping a member get an overdue screening means identifying a serious condition sooner, when there are more treatment options and better outcomes. That's why Star Ratings matter. Many of the measures are designed to track whether members receive the evidence-based care that helps them stay healthier. Delivering that level of care is central to our commitment to clinical excellence. Seeing that impact on our members is what drives our work every day,” said Shantanu Nundy, M.D., Humana’s Chief Medical Officer.

For 2027, Humana has six MA contracts rated 4.5 stars and 12 MA contracts rated 4.0 stars. Compared to the prior year, Humana has 11 additional Medicare Advantage contracts rated 4.0 stars or above. Humana’s PDP contract also earned a 4.5 star rating for 2027. The increase in the number of highly-rated contracts further enhances the company’s ability to serve members.

Humana 4.5-Star Rated MA Contracts

  • H7617 EMPHESYS INSURANCE COMPANY (AL, AZ, AR, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MS, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, W A, WV, WI)
  • H4461 CARITEN HEALTH PLAN INC. (AL, AZ, IL, KS, MO, NM, TN, TX)
  • H0028 CHA HMO, INC. (AZ, CO, HI, IA, IL, KS, MO, NE, NM, TX)
  • H1036 HUMANA MEDICAL PLAN, INC. (FL, KY, MS, NC, NV, OR, VA, WA)
  • H0292 HUMANA HEALTH PLAN OF OHIO, INC. (OH, KY)
  • H1951 HUMANA HEALTH BENEFIT PLAN OF LOUISIANA, INC. (LA)

Humana 4.0-Star Rated MA Contracts

  • H5216 HUMANA INSURANCE COMPANY (AL, AZ, AR, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MS, MT, NC, NE, NH, NJ, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY)
  • H8145 HUMANA INSURANCE COMPANY (AR, GA, IA, IL, KS, KY, MI, MO, MT, NC, OK, PA, SC, TX, VA, WV, WI)
  • H5525 HUMANA BENEFIT PLAN OF ILLINOIS, INC (CA, GA, ID, IL, IN, KY, MT, NC, OH, OR, PA, SC, WV, WY)
  • H5619 ARCADIAN HEALTH PLAN (AL, AR, CA, ID, IN, KY, ME, NH, OK, SC, VA, WA, WV)
  • H6622 HUMANA WI HEALTH ORGANIZATION INSURANCE CORP (KY, MD, MS, MT, NC, NJ, NV, OH, OK, PA, VA, WI)
  • H5377 HUMANA MEDICAL PLAN OF PENNSYLVANIA, INC. (PA, VA)
  • H2486 HUMANA MEDICAL PLAN OF UTAH, INC. (ID, UT)
  • H1019 CAREPLUS HEALTH PLANS, INC. (FL)
  • H1468 HUMANA BENEFIT PLAN OF ILLINOIS, INC. (IL)
  • H2463 HUMANA HEALTH PLAN OF TEXAS, INC. (AZ)
  • H4623 HUMANA REGIONAL HEALTH PLAN, INC. (MO)
  • R5826 HUMANA INSURANCE COMPANY (FL)

Humana 4.5-Star Rated PDP Contracts

  • S5884 HUMANA INSURANCE COMPANY & HUMANA INSURANCE COMPANY OF NY (National)

Additional information about the CMS Star Ratings can be found at: www.medicare.gov.

About Medicare Advantage Enrollment

The Medicare Advantage and Prescription Drug Plan Annual Election Period (AEP) begins Oct. 15 and continues through Dec. 7, 2026. During this enrollment period, people eligible for Medicare can choose Medicare Advantage and Prescription Drug Plans for the upcoming year – with coverage that takes effect on Jan. 1, 2027.

For more information about Humana’s 2027 Medicare offerings, visit www.Humana.com/Medicare or call toll-free 1-800-213-5286 (TTY: 711). Licensed sales agents are available 8 a.m. to 8 p.m. local time, seven days a week.

About Humana

Humana (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel and communities at large.

Learn more about what we offer at Humana.com and CenterWell.com.

Humana is a Medicare Advantage [HMO, PPO, and PFFS] organization and a stand-alone PDP prescription drug plan with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system.

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FOR MORE INFORMATION CONTACT:

Lisa Stoner
Humana Investor Relations
(502) 580-2652
e-mail: lstamper@humana.com

Mark Taylor
Humana Corporate Communications
(317) 753-0345
e-mail: mtaylor108@humana.com

Source: Humana Inc.